709 pub Frequently Asked Questions

To complete KYC at 709 pub, you need a valid Philippine government-issued ID such as a PhilSys National ID, passport, driver's licence, SSS card, or GSIS card. A selfie holding your ID and a recent proof of address (utility bill or bank statement) may also be required. KYC is mandatory before your first withdrawal.

No. 709 pub strictly enforces a one-account-per-person policy. Creating multiple accounts is a violation of our Terms and Conditions and may result in permanent suspension of all related accounts and forfeiture of balances. If you have accidentally created a duplicate account, contact support at [email protected] immediately.

On the 709 pub login page, click "Forgot Password" and enter the email address or mobile number linked to your account. You will receive a reset link or OTP within a few minutes. If you no longer have access to your registered email or phone number, contact 709 pub support at [email protected] for assisted account recovery.

To permanently close your 709 pub account, email [email protected] from your registered email address requesting account closure. Our team will process the request, confirm any pending withdrawals, and close the account within 5 business days. If you are closing due to gambling concerns, we recommend activating self-exclusion instead — our responsible gaming team can help.

Log in to your 709 pub account, go to the Deposit section, and select GCash as your payment method. Enter the amount you wish to deposit (minimum ₱100) and follow the on-screen steps to authenticate via the GCash app. GCash deposits are typically credited to your 709 pub balance within seconds after confirmation.

The minimum deposit at 709 pub is ₱100 for most payment methods including GCash and Maya. Bank transfer minimums may vary depending on the financial institution. There is no maximum deposit limit for verified accounts, though transactions above certain thresholds may require additional documentation in compliance with PAGCOR and AMLA requirements.

GCash withdrawals at 709 pub are among the fastest available — most are processed within 15 to 30 minutes after approval. The minimum withdrawal is ₱200. Withdrawals requested before completing KYC verification will be held until identity documents are reviewed and approved. For large withdrawals above ₱50,000, additional verification may apply.

Yes. 709 pub supports deposits and withdrawals via BPI, BDO, Metrobank, and UnionBank through InstaPay and PESONet. Bank transfer processing times vary: InstaPay transfers are typically completed within 30 minutes, while PESONet transactions may take up to one banking day. Always use the exact reference number provided in your 709 pub transaction details.

709 pub does not charge platform fees on standard deposits or withdrawals. However, your payment provider — GCash, Maya, your bank, or your crypto wallet — may apply their own transaction charges. Cryptocurrency withdrawals via USDT TRC20 are subject to network gas fees which are not controlled by 709 pub.

Yes. 709 pub accepts USDT TRC20 deposits and withdrawals. To deposit crypto, select USDT TRC20 in the deposit section to generate a wallet address. Cryptocurrency transactions are converted to PHP at the prevailing exchange rate at time of deposit. Crypto withdrawals are processed within 1 to 4 hours depending on network congestion.

709 pub offers hundreds of slot titles from top providers including JILI, Pragmatic Play, PG Soft, and Spadegaming. Popular JILI titles on 709 pub include Fortune Gems, Super Ace, Money Coming, and Crazy 777. You can filter slots by provider, volatility, and RTP in the 709 pub game lobby. Mobile play is fully supported on Android and iOS browsers.

Yes. 709 pub features a full live casino powered by Evolution Gaming and other certified providers. Available live tables include baccarat, blackjack, roulette, and Dragon Tiger — with Filipino-speaking dealers available in select rooms. Live casino games use real physical cards and wheels streamed in HD, with results fully auditable.

Absolutely. 709 pub's sportsbook covers PBA Commissioner's Cup, Philippine Cup, and Governors' Cup matches with full pre-match and live in-play betting. You can wager on match winner, point spreads, totals, and player props. International basketball including NBA is also available, along with UFC, boxing, football, cricket, and more.

Yes. 709 pub offers online sabong (cockfighting) betting, one of the most popular traditional Filipino gambling formats. Live sabong streams are available with real-time odds on meron and wala. All sabong events on 709 pub are sourced from licensed and regulated cockpits operating under applicable Philippine law.

Return to Player (RTP) percentages on 709 pub slots are set by the game providers and independently certified. Most JILI and Pragmatic Play titles on 709 pub have RTPs ranging from 96% to 97.5%. The RTP for each game is displayed in the game's information panel. 709 pub does not modify RTPs from the certified provider settings.

709 pub offers a welcome bonus for newly registered players on their first deposit. Bonus details, including match percentage and minimum deposit requirement, are displayed on the promotions page at the time of registration. All welcome bonuses are subject to wagering requirements that must be fulfilled before bonus-derived winnings can be withdrawn.

A wagering requirement means you must place bets totalling a multiple of your bonus amount before you can withdraw winnings derived from that bonus. For example, a ₱500 bonus with a 20x wagering requirement means you must wager ₱10,000 in eligible games before withdrawal. At 709 pub, wagering progress is tracked in real time in your account dashboard.

Yes. 709 pub operates a tiered loyalty programme where players earn points on every real-money wager. Points accumulate across all game types — slots, live casino, sports betting, and bingo. Higher tiers unlock benefits including faster withdrawal processing, personal account managers, higher deposit limits, and exclusive reload bonuses. Details are available in the Promotions section of your 709 pub account.

Not all games contribute equally to wagering requirements at 709 pub. Slots typically contribute 100%, while live casino table games may contribute a lower percentage (e.g., 10–20%). Sports betting contribution rates depend on the bonus type. Each bonus offer on 709 pub specifies which games are eligible — always check the bonus terms before playing.

Yes. 709 pub operates under PAGCOR (Philippine Amusement and Gaming Corporation) regulatory oversight. PAGCOR is the government authority responsible for licensing and regulating all legal gambling activity in the Philippines. Operating under PAGCOR means 709 pub is subject to regular audits, player fund protection requirements, and responsible gaming standards mandated by the Philippine government.

21+The minimum age to register and play at 709 pub is 21 years old. This is a strict requirement under PAGCOR regulations governing casino-style gambling in the Philippines. All accounts are subject to age verification using a valid government-issued ID. Any account confirmed to belong to a person under 21 will be immediately suspended and reported to the relevant authorities.

To self-exclude, log in to your 709 pub account and go to Account Settings then Responsible Gaming. Select your preferred exclusion period: 1 month, 3 months, 6 months, 12 months, or permanent. Your account will be suspended within 24 hours and you will be removed from all marketing. You can also request self-exclusion by emailing [email protected].

709 pub provides a full suite of player protection tools accessible from your account settings: daily, weekly, and monthly deposit limits; loss limits; session time limits; reality check pop-up reminders; cooling-off periods (24 hours to 30 days); and temporary or permanent self-exclusion. All tools take effect immediately when reduced and are processed within 24 hours when activated by request.

709 pub customer support is available 24 hours a day, 7 days a week via email at [email protected]. Our support team handles queries in both English and Tagalog. For urgent account or payment issues, email is the fastest way to reach us. Response times are typically under 2 hours for account-related matters and under 24 hours for general enquiries.